FAQs

Last Updated: March 23, 2026

FREQUENTLY ASKED QUESTIONS

Welcome to the Peincipal FAQ center. Here you’ll find everything you need to know about our luxury dress collections, from finding your perfect silhouette to shipping and care.

Orders & Style Selections

How do I choose the perfect dress size?

Each dress page features a detailed size guide. We recommend measuring your bust, waist, and hips to match our silhouettes. If you're between sizes, our support team can offer personalized fit advice.

Can I modify my order after it’s placed?

To ensure fast delivery of your boutique pieces, we process orders quickly. Please email support@peincipal.com within 2 hours of ordering for any change requests.

Payments & Delivery

Which payment methods are accepted?

We accept secure payments via PayPal and Venmo, as well as major credit cards (Visa, Mastercard, AMEX). All transactions are SSL encrypted for your elegance and security.

What is the estimated delivery time?

Standard shipping within the US typically takes 6–12 business days. You will receive a tracking number via email as soon as your gown begins its journey to you.

Returns & Garment Care

What is your return policy for dresses?

We offer a 40-day return window. Dresses must be unworn, unwashed, and include all original tags. Please contact us to receive the return authorization and instructions.

How should I care for my Peincipal dress?

To maintain the fabric's integrity, we generally recommend professional dry cleaning or gentle hand washing in cold water. Please check the specific care label inside your garment.